LEGAL

Privacy Policy

Last updated: 11 May 2026

This Privacy Policy explains how 37 Barrels and Bars (“we”, “us”, “our”) collects, uses and protects information you provide through our website at 37barrelsandbars.co.uk. We are committed to handling your personal data in line with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Who We Are

37 Barrels and Bars is a sole trader business based at 14 Market St, Lutterworth, LE17 4EH, United Kingdom. For any privacy-related questions, contact us at info@37barrelsandbars.co.uk or 07469 730658.

What Information We Collect

We collect information you provide directly to us, including:

Your name, email address and phone number when you submit a contact or quote enquiry
Details of the project, event or build you’re enquiring about
Billing and delivery address if you place an order
Any other information you choose to share with us in correspondence

We also collect limited technical data automatically through standard website analytics, such as your IP address, browser type, pages visited and the time of your visit. This is used solely to understand how the site is used and to improve it.

How We Use Your Information

We use the information we collect to:

Respond to your enquiries and provide quotes
Manage your order, hire booking or installation
Arrange delivery, setup and after-care
Send invoices and handle payment
Improve our website and services
Comply with our legal obligations

We will never sell your data, and we do not send marketing emails unless you have specifically asked to hear from us.

Legal Basis for Processing

We process your personal data on the following legal bases:

Contract: where processing is necessary to provide the services you’ve asked us for
Legitimate interest: to respond to enquiries and run our business effectively
Legal obligation: for accounting, tax and other regulatory requirements
Consent: where you’ve specifically opted in to something, such as marketing emails

How Long We Keep It

We hold enquiry records and customer correspondence for up to 3 years after our last contact, unless you ask us to delete it sooner. Invoices and financial records are kept for 7 years to meet HMRC requirements.

Sharing Your Information

We don’t sell or rent your information. We may share it with:

Delivery and logistics partners (to ship your order)
Payment processors (to handle invoices and payments)
Our accountants (for tax and bookkeeping purposes)
Hosting and email service providers who help us run the website and respond to you
Authorities, where legally required

Cookies

Our website uses a small number of cookies to keep the site working properly and to understand how visitors use it. You can disable cookies via your browser settings at any time, though doing so may affect parts of the site’s functionality.

Your Rights

Under UK GDPR, you have the right to:

Access the personal data we hold about you
Have inaccurate data corrected
Ask us to delete your data in certain circumstances
Restrict or object to certain processing
Request your data in a portable format
Withdraw consent at any time, where consent is our legal basis
Lodge a complaint with the Information Commissioner’s Office (ico.org.uk)

To exercise any of these rights, email us at info@37barrelsandbars.co.uk.

Changes to This Policy

We may update this policy from time to time. The latest version will always be posted on this page, with the “last updated” date refreshed accordingly.